undertreat
/ˌʌndərˈtriːt/Definitions
1. verb
to treat or handle something in a way that is not as good as it deserves or needs
“The hospital was accused of undertreating patients with severe mental illnesses.”
2. noun
a situation in which something is not treated or handled as well as it deserves or needs
“The undertreatment of the patient’s condition led to a prolonged recovery period.”