undelivery
/ˌəndɛlɪˈvɛrɪ/ or /ənˌdɛlɪˈvɛri/ (undel-iv-er-ee)
Definitions
1. noun
The act of failing to deliver something, especially a package or goods.
“The company’s reputation suffered due to the undelivery of several important packages.”
2. verb
To fail to deliver something, especially a package or goods.
“The driver undelivered the package to the wrong address.”