turnaway
/ˈtɜrnəweɪ/Definitions
1. noun
A person who is refused admission or assistance, especially a homeless person who is turned away from a shelter or other resource.
“The city’s homeless population was increasing, with many turnaways from the local shelter due to overcrowding.”
2. verb
To refuse admission or assistance to someone, especially a homeless person, often due to lack of resources or capacity.
“The shelter had to turn away several families due to a sudden increase in demand.”