Definitions

1. noun

A person appointed to investigate and resolve complaints or disputes, especially in an organization or institution.

“The company appointed an ombudsman to investigate customer complaints about delayed shipments.”

2. noun

A person who investigates and reports on a particular issue or area of concern.

“The media ombudsmen reviewed the recent scandal and provided recommendations for improvement.”

3. plural noun

A group of people who serve as ombudsmen or are responsible for investigating and resolving complaints or disputes.

“The team of ombudsmen worked together to resolve the complex issues within the organization.”