Definitions

1. noun

An official who investigates complaints and resolves disputes, typically in a public organization or government agency.

“The university appointed an ombudsman to handle student complaints about the new grading system.”

2. noun

A person who represents or advocates for a particular interest or group, often in a neutral or impartial capacity.

“The non-profit organization hired an ombudsman to represent the interests of low-income families in the community.”

3. noun

A person who investigates and resolves disputes or complaints, especially in a business or professional context.

“The company hired an ombudsman to resolve the dispute between the sales team and the marketing department.”