nonplusses
/ˌnɒnˈplʌsɪz, ˌnɒnˈplʊsɪz/Definitions
1. noun
A person or thing that surprises or disappoints someone
“The last-minute cancellation of the concert was a major nonpluss for the excited fans.”
2. verb
To surprise or disappoint someone
“The news of the company’s financial troubles nonplussed the investors.”