misaddress
/mɪsˈædres/ or /mɪzˈædres/Definitions
1. noun
The act of addressing something incorrectly, especially a letter or package.
“The company received several complaints about the misaddressing of their online orders.”
2. verb
To address something incorrectly, especially a letter or package.
“The customer service representative had to misaddress the package because the address was not correct.”