Definitions

1. noun

A telephone service provided by an organization to answer questions, offer advice, or provide support to its members or customers.

“She called the hospital helpline to inquire about her mother’s condition.”

2. noun

A service or system that provides help or support to users.

“The company set up an IT helpline for employees to report technical issues.”

3. verb

To provide help or support to someone, especially by phone.

“The volunteers will helpline for the charity event.”