casework
/ˈkeɪsəˌwɜrk/Definitions
1. noun
work or work done by a social worker, particularly in relation to individual cases or families.
“The caseworker spent many hours interviewing the family and gathering information for their case file.”
2. noun
the work or activities of a caseworker or a casework department, especially in social services.
“The social services department’s casework involved coordinating support for vulnerable children and families.”